Thank you for shopping at Aviksha Creations. We strive to provide the best quality products and customer service. If you are not entirely satisfied with your purchase, we are here to help.
Returns
1. Eligibility for Returns
- To be eligible for a return, your item must be damanged and in the same condition that you received it.
- The item must be in its original packaging.
- A receipt or proof of purchase is required for processing the return.
2. Return Process
- You must initiate the return within 2 days of receiving the item.
- To request a return, please contact us at [aavikshacreations@gmail.com] with your order details.
- Once your return is approved, you will be provided with instructions for sending the item back.
3. Non-returnable Items
- We do not have return policy since all the products are carefully Verified before packing it and we make sure there is no disatifisfaction.
- Refunds
1. Refund Approval
- Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and the credit will be applied to your original method of payment within 7 Working days.
2. Partial Refunds
- In some cases, only partial refunds are granted if the item shows signs of wear, is not in its original condition, or is missing parts for reasons not due to our error.
3. Late or Missing Refunds
- If you have not received your refund yet, please check your bank account again.
- If it still has not arrived, contact your credit card company or bank as processing times may vary.
- If you’ve done all of this and still have not received your refund, please contact us at [email/contact information].
- Exchanges
- If you need to exchange an item for the same product due to defect or damage, contact us at [aavikshacreations@gmail.com]. We will guide you through the process. Although its depend on case to case.
- Shipping Returns
- You will be responsible for paying for your own shipping costs for returning your item, unless the item was defective or incorrect.
- Shipping costs are non-refundable.
- Depending on your location, the time it may take for the exchanged product to reach you may vary.
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